Top Questions

The Library has meeting rooms available at Mitchell Park and Rinconada Library.

For more information, see our Meeting Rooms page.

Returning digital books or audiobooks you've borrowed from our library varies depending on the eBook platform you used. In all cases your title will automatically be returned on the due date.

If the platform your eBook was borrowed from isn't listed or you encounter difficulties, please contact our support team for assistance.

While the Library encourages customers to share their comments, reviews and lists, you can take steps to keep your activities from being shared in our online catalog:

An easy step to anonymize your activities is by creating a username that is not derived from your real name.

Other steps include:

Shelves

A BiblioCommons Shelf tracks books you have completed, plan to read or are in the process of reading. Shelves are public by default, but you can opt to make shelves private.

When a new user account is set up, you can opt to import your private lists from Encore into your For Later Shelf. Since shelves are public, these lists will no longer be private until you set the shelf as private.

Shelves can be made private under your account settings.

Activity Feeds

Activity feeds show a timeline of recent social activities like a your lists of books, new comments you've made, reviews, etc. Activity Feeds are also public by default. Like Shelves, these can be made private under your account settings.

Lists

Lists allow users to organize book, movies and music into lists. Customers can follow other library users and see their latest lists on their newsfeed. Privacy is set for each list during the completion process or can be changed later.

Comments and Ratings

Comments and ratings are always public. Users concerned with privacy should not comment or rate books in BiblioCommons.

See our Privacy Page for more information on understanding how to protect your privacy while using the library.

Customers can check out 100 items on their card with the following exceptions:

  • Lucky Day Collection items:
    • Up to 5 concurrent items (in any combination of formats).
  • Chromebook:
    • Limit to 1.
  • eBooks and eAudiobooks limits differ by provider. Please refer to the FAQs for each eLibrary service provider for specific limits.

While we do not have traditional copy machines, we're pleased to offer a convenient alternative that meets the same needs!

  • Our libraries are equipped with high-quality, public-use scanners.
  • Those scans can be sent directly to a printer in the same room as the scanner.
  • This method also makes it easy to email those same copies to yourself, or save your copies to a USB drive.

See our printing FAQs for more information about the cost to print and how to access these services

To search for articles, researchers can use the EBSCO Discovery Service (EDS) which is integrated into our catalog search tool.

EDS provides access to articles from across multiple research databases.

To use EDS:

  1. Click the Search icon at the top-right of any library page.
  2. Select the Articles/Research option from the dropdown (as shown below).
  3. Search using your keywords.
  4. Results will be displayed within EDS, where you can add filters or refine your terms.

Printing from a library computer
  1. Find the nearest print release station, or ask a librarian to help you find one
  2. Use your library card and PIN to sign in at a self service station
  3. Pay with cash, or by using the print account associated with your library card
Printing from your own device
  1. Find the nearest print release station, or ask a librarian to help you find one
  2. Use the email address used when sending your job to the print station to sign in at a self service station
  3. Pay with cash, or by using the print account associated with your library card

Note that print jobs are automatically deleted at the end of each business day.

For more ways to print, see our other printing FAQs.

If you are printing from a library computer, you will need a library card and PIN to send your document to our printer system.

However, if you are printing from a personal device you will only need an email address to send documents to this same system.

Printing costs are detailed in a separate FAQ.