Technology

Tech FAQs

• How do I connect to WIFI?

  Wireless Internet is available at all branches. No password or library card is required. Steps to Connect:

  1. Look for PA_OverAir_Library on your wireless device.
  2. Accept the policy and enjoy 2 hours of access. 

  After 2 hours, you can repeat the process for more Internet access. Please note that we cannot guarantee your equipment will work with our network. Palo Alto City Library assumes no responsibility for the safety of equipment or for laptop configurations, security, or data files resulting from connection to the Library's network.

• Can I print from my laptop, home computer or mobile device?

  Yes. Our web printing option works from home or while you're at the library using a laptop or other personal device.

  Mobile devices running current versions of iOS or Android operating systems also have the option of using a dedicated app. See our FAQ on setting up the app.

  Printing Instructions

  Follow these easy steps to get started.

  1. Choose a library to pick up your print from the list below. This allows you to print to any public printer within that specific library     
     • Rinconada Library
     • Mitchell Park
     • Downtown
     • College Terrace
  2. After clicking the link, you will be taken to a page with instructions, pictured below. Follow the steps on that page to submit your document.
     
  3. After submitting your document, a Job Reference # will display
  4. Bring your Job Reference # and email address to any Print & Pay Station at the selected library to print.

  For more ways to print, see our other printing FAQs.

• Where do I pick up my print job?

  Printing from a library computer

  1. Find the nearest print release station, or ask a librarian to help you find one
  2. Use your library card and PIN to sign in at a self service station
  3. Pay with cash, or by using the print account associated with your library card

  Printing from your own device

  1. Find the nearest print release station, or ask a librarian to help you find one
  2. Use the email address used when sending your job to the print station to sign in at a self service station
  3. Pay with cash, or by using the print account associated with your library card

  Note that print jobs are automatically deleted at the end of each business day.

  For more ways to print, see our other printing FAQs.