Library Cards FAQs

  • General Questions

    Yes! Anyone with a California address can get a library card. See our Get a Library Card page for more details.

    Visit a library branch and provide ID which shows proof of your current California address. Replacements of lost library cards will result in a $1 fee per replacement.

    Creating a temporary "online only" account is a great first step, but this doesn't let you use everything in our collection. Good news though—filling out this online form helps you get a full access card faster.

    How to Upgrade

    • Visit the Get a Library Card page for a step-by-step guide. This page explain what to bring and where to go. 
    • Please note that temporary accounts expire after 30 days if they are not upgraded.

    To apply for a permanent library card, follow the steps on the Get a Library Card page.

    All residents of California can get a free library card, however you will need to visit one of our locations during business hours to pick the card up.

  • Student Cards

    To opt-out, contact your school library.

    Enter your full 14-digit library card number to log in. If your card doesn't have 14-digits, contact your school library.

    Visit any Palo Alto City Library location to enroll for a full library card. If a student is under 18 years old, a legal guardian with a current photo ID and proof of address will need to be present at the time of library card enrollment. This card would not replace a Student Success card. Read our borrowing policy page to learn more about library cards.

    Both the library card and the Student Success card accounts are valid and usable.