Technology

Tech FAQs

• How do I connect to WIFI?

  Wireless Internet is available at all branches. No password or library card is required. Steps to Connect:

  1. Look for PA_OverAir_Library on your wireless device.
  2. Accept the policy and enjoy 2 hours of access. 

  After 2 hours, you can repeat the process for more Internet access. Please note that we cannot guarantee your equipment will work with our network. Palo Alto City Library assumes no responsibility for the safety of equipment or for laptop configurations, security, or data files resulting from connection to the Library's network.

• Can I print from my laptop, home computer or mobile device?

  Yes. Our web printing option works from home or while you're at the library using a laptop or other personal device.

  Mobile devices running current versions of iOS or Android operating systems also have the option of using a dedicated app. See our FAQ on setting up the app.

  Printing Instructions

  

  Follow these easy steps to get started.

  1. Choose a library to pick up your print from the list below.

  • College Terrace Library
  • Downtown Library
  • Mitchell Park Library
  • Rinconada Library

  2. After clicking the link, you will be taken to a page with instructions about how to upload your document(s).

  3. Visit the Print & Pay Station at your selected library to print your document.

• How secure are your meeting room TVs?

  Airtame employs WebRTC which is encrypted, and all sharing sessions do not leave the City of Palo Alto's wifi network.

  Airtame does not store data associated with the sessions. Visit their Knowledge Center to learn more.