Please send us an eHelp ticket or cancel through the calendar invite sent by our booking system. This invite is sent to the email address you used to book the appointment, not your library account.
Emails about your appointment include a Reschedule link pictured below:
In the following webpage there is an option to cancel or reschedule your appointment.
There are several things you can do to make digitizing easier before visiting our library, the number one thing is to organize (and sometimes clean) your scans. Read more tips and tricks here on NicheAcademy. We also publish tutorials for many of our scanners that may help you plan.
Our lab schedule is very busy and it may take several weeks or months to complete your scanning project. While you wait, check out other public libraries around us with similar equipment (listed below) and other personal archiving services (Memory Labs) across the country.
Everything in the Vintage Media Lab is free to use and was purchased through a Pacific Library Partnership grant in 2019! In other words, the only direct cost to you is the amount of time it takes to finish your digitization project.
Photos slides: 30 slides per minute, or about 1 slide every 2 seconds. Your pre-sorted 80 slide carousel filled to the brim with photos can take as little as 3 minutes from start to finish.
Photo prints: Our Epson FastFoto scanner can batch scan 35 photos at a time and takes about 1 second per photo.
VHS and 8mm Video (Video8/Hi8/Handycam): This happens in real-time. 2 hours of video will take 2 hours to digitized.
Super 8 or 8mm Movie Film: Approximately 35 minutes for a small reel of film (~50ft).
We have an automated slide scanner and DSLR camera rig that makes this a fast and easy process. Follow these 4 steps before visiting the library with your vintage photos to make it even faster and easier.
