FAQs

Yes! After downloading and installing from your app store, follow these steps:

1. Select the "Sign in with your library card" option at the login screen.
2. In the following screen, enter our library Library ID: paloaltocitylibrary
3. Use your library account number and PIN

To add your library inside Libby:

1. Click the Libby icon (shown below) and then > Add Library.
   
2. Find your library:
   • Use the search box to find your library by name, city, or zip code.
   • Tap Map Of Libraries to look for libraries near you.
3. Tap the library to open its collection.
4. Follow the prompts at the top of the screen to add a library card.

Current loans and holds from the OverDrive app will be added to Libby as soon as you add your library card. Reading progress and bookmarks from the OverDrive app won't sync to Libby when you switch.

Learn more about switching to Libby on their FAQ page or visit our eHelp page for more info.

• If you need help to get started, watch the Tutorial video for Libby (Overdrive) from Palo Alto City Library.
• Check out the extensive Libby (Overdrive) Help site for the most common questions.
• Feel free to contact the eLibrary staff if you need additional help.

Visit the eLibrary help page for assistance with services like Hoopla, Libby (Overdrive), Boundless (Axis 360), and others.

• If you need help to get started, watch the Tutorial video for Boundless (Axis 360) from Palo Alto City Library.
• Check out the extensive Help section with answers to the most common questions.
• Feel free to contact the eLibrary staff if you need additional help.