Using the Library During the Pandemic

Current Services

Public access to library buildings is suspended until further notice due to the Coronavirus (COVID-19).

Holds

Holds are available by appointment through our Sidewalk Service, starting June 26th.

See the Sidewalk Service page for details.

Returns

Items can be returned starting Monday, June 22 at Mitchell Park and Rinconada libraries.

Return Hours

Monday - Friday
12pm - 5pm

Return Locations

  • Mitchell Park CommunityCenter
    El Palo Alto Room
  • Rinconada Library
    Embarcadero Room

Special Notes

  • Because of safety precautions, items will still appear on your record for several days. 
  • All of our automated return machines, exterior and parking lot book returns will remain closed at all locations.
  • Please return items during the service days and hours only and do not leave them in front of libraries. 
  • Due dates have been extended to July 31, so there’s no rush to return items.
  • Fines were not accumulated during our closure.  

Virtual Services

Events

We are offering a variety of virtual events.

See our Events Calendar to join us!

eLibrary

All of our online services continue 24/7 as usual, including:

  • eBooks
  • Audiobooks
  • Streaming movies, TV and music
  • Digital magazines and newspapers

Reference Services

Reference Services continue to be available by email.

Email: libraryreference@cityofpaloalto.org

Wi-fi

Our wi-fi internet network can be used from some of our parking spaces around our branches. The strength of the signal will be limited. Please keep social distance while using it.


Suspended Services 

All branches are closed to the public.

Community/Program and Study Room Closures 

All reservations are cancelled and no new bookings are possible at this time.

Computers

Access to computers and computer labs is suspended.

LINK+ 

New LINK+ requests are suspended until further notice.

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