Pick up your holds and return your items using our Sidewalk Services.
Holds services are available by appointment only. Returns require no appointment but must occur within the Sidewalk Service hours below.
Monday - Friday
12pm - 5pm
Mitchell Park and Rinconada libraries only.
How holds services work
Verify your holds with the staff
Check the receipt on your bag to ensure you have the correct items.
For customers who had holds ready at our libraries before the pandemic closure, we will transfer these for you using the Sidewalk Service at Rinconada and Mitchell Park libraries.
Please wait for a notification that your hold is ready before coming to the library to pick it up.
Mitchell Park & Rinconada
Please use the Sidewalk Service at the branch indicated on your pickup notice.
If you had a hold waiting at the Children's or Downtown library, they will be transferred for pickup at Rinconada.
If you had holds waiting at College Terrace, they will be transferred for pickup at Mitchell Park.
LINK+ items delivered before the pandemic closure are available for pickup starting June 26th using the Sidewalk Service.
New LINK+ services will be resumed at a future date.
If you have a hold you don't need anymore, please cancel that hold so your fellow library customers can get their items more quickly.
Call us at (650) 329-2436